Phone Screening Priority: Keep Bad Callers Off The Air

Phone Screening Priority: Keep Bad Callers Off The Air

by Tracy Johnson

Hopefully, your show has a full bank of phones ringing throughout the time you’re on. But you probably don’t. Many shows (most shows) are so excited when a caller has a comment or a question, they put anyone on the air. This is a critical mistake. Every personality, producer and phone screener has a prime phone screening priority: keep the bad callers off.

Listeners don’t have right to be on. It’s your show. Not theirs. Just as game shows screen contestants, you should qualify callers before allowing them on the air. On NPR, their popular shows like Car Talk and  A Way With Words, the shows are recorded in advance. Yet they have “live” calls. How is this possible?

You might also like:
10 Tips for Managing Phone Calls [video]

Listeners call and ask their questions, leaving their phone number. They then get a call back if they’re chosen to be on the show. Each caller is prepped in advance and each break produced to sound live.

You screen phone calls in your personal life, right? How often do you answer a call from a number you don’t recognize? Or if that annoying ex calls, you can send it to voice mail and not have the conversation.

What To Look For

Hey, sorry! This content is reserved for Insiders members. If you’re an Insider,
Sign In Now.

You might also like:
The 8 Important Steps to Preparing a Caller

If not, sign up now for an account starting at just $5 per month. Webinar-enabled plans start at $19 per month. Or try it free for 10 days! This is reserved for Basic, Plus, Premium, Premium Annual, Pro, Pro Annual and Trial member to access this content.

Treat Them Like Dogs eBook
eBook, $4.95

  by Tracy Johnson The single most important skill for a program director or manager is coaching air talent. It’s just like raising a puppy! That’s why managers and programmers should Treat Them Like […]

Recycling-Get The Most From Your Best Presentation & Slides
Webinar, $19.00

In this competitive environment, you cannot afford anything but great content. A-material. Well planned, well thought out, well teased, promoted, relevant, relatable entertainment. But it’s hard to crank out that much great content every […]

Join the TJMG Newsletter

Hire a talent coach for less than $1 a day.

Sign up for Insiders Radio Network.

Game-changing guidance to transform your show, station & career.